Privacy Policy

Effective Date: 12/07/2024

Flux Charts ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, with whom we share it, and your rights regarding your information. By accessing or using our website, tools, and services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect and process the following types of information when you access or use our website, tools, or services. Information you provide includes account information such as your name, email address, phone number, billing address, and payment details, as well as communication data you provide when contacting us through email, customer support, or chat services. Automatically collected information includes usage data about your interactions with our website and tools, device data such as IP address, browser type, and operating system, and data collected through cookies and tracking technologies to enhance your experience. We may also collect third-party information from services such as payment processors, analytics providers, or advertising networks to enhance the functionality of our services.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services and tools, to process transactions and manage subscriptions, and to communicate with you through account updates, transactional emails, and marketing materials. We analyze usage trends to improve the platform’s performance and detect and prevent fraudulent activity, security breaches, and unauthorized access. We also use your information to comply with legal obligations and enforce our Terms of Service.

Sharing Your Information

We do not sell your personal information but may share it with service providers such as payment processors, hosting providers, and analytics services. We may disclose information when required by law, regulation, or legal process, or to protect the rights, property, or safety of Flux Charts, its users, or others. In the event of a merger, sale, or other transfer of all or part of our business, your data may be transferred as part of that transaction. We may also share information with your explicit consent for specified purposes.

Your Rights

Depending on your location, you may have the right to access and correct the personal data we hold about you, request deletion of your personal information, opt out of marketing communications, request the transfer of your data to another entity, and exercise rights without discrimination. These rights may be subject to certain legal or contractual obligations, and we encourage you to contact us to exercise your rights.

State-Specific Privacy Rights

Residents of certain states have additional privacy rights as outlined below:

California Privacy Rights Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to:

• Know the categories of personal information we collect, the purposes for collection, and the third parties with whom the information is shared.
• Access specific pieces of personal information that we have collected.
• Request deletion of personal information, subject to certain exceptions.
• Opt out of the sale or sharing of personal information (though Flux Charts does not sell personal information).
• Correct inaccurate personal information.
• Limit the use and disclosure of sensitive personal information.

To exercise these rights, California residents can contact us info@fluxcharts.com. We will verify your identity before processing your request as required by law. You may also designate an authorized agent to act on your behalf.

Flux Charts does not discriminate against individuals for exercising their privacy rights.

Colorado, Virginia, and Connecticut Privacy Rights

Residents of Colorado, Virginia, and Connecticut have similar privacy rights, including:

• The right to access, correct, and delete personal data we hold about you.
• The right to data portability to obtain and reuse your personal information.
• The right to opt out of targeted advertising, the sale of personal data, or profiling used for legal or similarly significant decisions.

To exercise these rights, please contact us at info@fluxcharts.com

Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of personal information. While Flux Charts does not sell personal information, Nevada residents can contact us to verify this status or exercise their rights under Nevada law.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or loss. While we strive to ensure the highest level of security, no method of transmission or storage is entirely secure, and we cannot guarantee absolute protection of your data.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience by remembering preferences, analyzing website performance, and delivering personalized advertisements. You can manage your cookie preferences through your browser settings or cookie management tools available on our website.

Children’s Privacy

Flux Charts does not knowingly collect or solicit personal information from children under the age of 13 (or the minimum age in your jurisdiction). If we discover that we have inadvertently collected information from a child, we will delete it immediately. If you believe we may have collected information from a child, please contact us.

International Data Transfers

If you are accessing our services from outside the United States, your data may be transferred to and processed in countries that may not have the same data protection laws as your jurisdiction. By using our services, you consent to the transfer and processing of your information as described in this Privacy Policy.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Do Not Track Signals

Our website does not currently respond to browser-based "Do Not Track" signals. However, you can adjust your cookie preferences as described in the Cookies and Tracking Technologies section of this Privacy Policy.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will promptly investigate the matter and notify affected individuals and applicable regulatory authorities as required by law.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you by posting the updated policy on our website and, where appropriate, through other communication channels. Your continued use of our services constitutes acceptance of the updated Privacy Policy.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at: info@fluxcharts.com